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Repairs
HP Warranty
Virus Removals
Data Transfers
General Repairs
Business
What We Offer
Ongoing Maintenance
General Support
Site Audits
Cloud Solutions
Cloud Servers
Cloud Accounting
Cloud POS
Cloud Restaurant
Point Of Sale
Digital Signage
Education
Meet the Education Team
Apple in Education
Procurement »
Apple Education
HP Education
Kyocera
Epson Projectors
PC Locs
Mobile Device Management »
Jamf | School
Education Technology Program
Apple DEP Purchasing
BYOD Programme
STEAM Learning »
Sphero SPRK+
LittleBits
MakeBlock
MakerBot 3D Printers
New User Request
1
Your Info
2
User Details
3
Microsoft 365
4
Adobe
5
Additional Details
6
3CX
7
Computer
8
Submit
Name
*
Your Email
*
Company Name
*
Name
*
First
Last
Preferred Email Address
*
Mobile Number
*
This will be used to send new-account messages to. Typically three messages back to back will come from 'Comp West'. You cannot reply to this address.
Job Title
Department
Office
Manager / Supervisor
Start Date
*
Date Format: DD slash MM slash YYYY
Is this a Priority Request (<2 Business Days)
*
Yes
No
A $75 (inc GST) priority fee has been added to your request.
Will the user need a Microsoft 365 license?
*
Yes
No
License(s) Required
*
Office 365 Apps
Office 365 Business Basic
Office 365 Business Standard
Office 365 Business Premium
Office 365 E1
Office 365 E3
Office 365 E5
Azure AD Plan 1
Azure AD Plan 2
Exchange Online Plan 1
Visio Online Plan 2
Project online Plan 3
SharePoint Online Plan 1
Other
Other Microsoft 365 License(s)
Delegate Mailboxes & Access
Examples: Info@, Read/Manage Office@, Read/Manage & Send Admin@, Read/Manage & Send on behalf Of
Security or Distribution Group Memberships
List any groups that this user should be part opf
SharePoint Sites & Permissions
Examples: Team Site - Read/Write Advertising - Read-Only Sales - Read/Write
Add to Backups?
Yes
No
This will add the users OneDrive and Email data to the daily backup routine, and your monthly fee will be increased to account for this
Your monthly direct debit will be increased to account for this.
Are additional Adobe licenses required?
*
Yes
No
This does not include assigning existing spare licenses to the new user, as customers typically manage their own license allocations.
Adobe Licenses for User
Acrobat Standard
Acrobat Pro
Creative Cloud All Apps
Other
Other Adobe License(s)
Please specify any other licenses required if not available in the options above
Any applicable license fees will be added to this request.
Is a new voice (3CX) extension required?
*
Yes
No
This does not include assigning existing spare licenses to the new user, as customers typically manage their own license allocations.
Is this for a new or existing computer?
*
New - Need to purchase
New - Already purchased
Existing
Computer Name / Asset Tag
*
Please contact your account manager to obtain a new computer quote
Please contact your account manager to arrange pre-configuration of this device. Standard charges will apply
Would you like this new users computer preconfigured for them?
*
Yes
No
This includes setting user defaults, syncing SharePoint sites, and setting up OneDrive.
Please choose a preferred date for this
Date Format: MM slash DD slash YYYY
Your account manager will confirm exact time and requirements
Extension Number
Please enter a number from
0
to
999
.
Optional - leave blank for the next number to be picked automatically, or specify an existing extension to re-use this
Display Name
*
3CX Account Email
The user will receive a Welcome email from the system with extension and voicemail and access details
Will a new phone handset be required?
*
Yes
No
Handset Model
Yealink T43U
Yealink T46U
Yealink T48U
T43U - Mono, non-touch
T46U - Colour, non-touch
T48U - Colour, touch
The cost of this handset will be added to your request.
Please contact your account manager for cost and availability at the time of the request.
Wireless Headset
*
None
Sennheiser MB Pro 1 (Most Common)
Sennheiser MB Pro 2
Sennheiser D10USB
Sennheiser DW10
Yealink WH62 Mono
Yealink WH62 Stereo
MB Pro 1 - Bluetooth, USB, Up to 15-Hour, Single Ear
MB Pro 2 - Bluetooth, USB, Up to 15-Hour, Dual Ear
D10USB - Softphone/PC, Up to 12-Hour, Noise-Cancelling
DW10 - USB, Noise Cancelling Microphone, Up to 8-Hour, Single Ear
WH62-Mono - Mono UC DECT Wireless Headset, Busylight On Headset, Leather Ear Cushions
WH62 - Dual UC DECT Wireless Headset, Busylight On Headset, Leather Ear Cushions
Should this computer be protected with Duo MFA?
*
Yes
No
Unsure / would like more info
Duo MFA by Cisco is recommended for all computers in order to access to the user account by means of brute force or password reset, along with enforcing up to date devices and applications for enhanced security.
If additional Duo licenses are required, they will be added to this request
Should this computer be protected with Umbrella DNS Security?
*
Yes
No
Unsure / would like more info
Umbrella DNS Security is recommended for all notebooks/laptops as it extends the policy, control and auditing of your on-premise firewall or security appliance to devices that are roaming and on networks not under corporate control.
If additional Umbrella licenses are required, they will be added to this request
Any additional requests
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