New User Request

Name*
First Last
Preferred Email Address*
Mobile Number*
This will be used to send new-account messages to. Typically three messages back to back will come from 'Comp West'. You cannot reply to this address.
Job Title
Department
Office
Manager / Supervisor
Start Date*
DD slash MM slash YYYY
Is this a Priority Request (<2 Business Days)*
- Yes
- No
A $75 (inc GST) priority fee has been added to your request.
Will the user need a Microsoft 365 license?*
- Yes
- No

Are additional Adobe licenses required?*
- Yes
- No
This does not include assigning existing spare licenses to the new user, as customers typically manage their own license allocations.
Adobe Licenses for User
- Acrobat Standard
- Acrobat Pro
- Creative Cloud All Apps
- Other
Other Adobe License(s)

Please specify any other licenses required if not available in the options above
Any applicable license fees will be added to this request.

Is a new voice (3CX) extension required?*
- Yes
- No
This does not include assigning existing spare licenses to the new user, as customers typically manage their own license allocations.
Is this for a new or existing computer?*
- New - Need to purchase
- New - Already purchased
- Existing
Computer Name / Asset Tag*
Please contact your account manager to obtain a new computer quote
Please contact your account manager to arrange pre-configuration of this device. Standard charges will apply
Would you like this new users computer preconfigured for them?*
- Yes
- No
This includes setting user defaults, syncing SharePoint sites, and setting up OneDrive.
Please choose a preferred date for this
MM slash DD slash YYYY

Your account manager will confirm exact time and requirements

Should this computer be protected with Duo MFA?*
- Yes
- No
- Unsure / would like more info
Duo MFA by Cisco is recommended for all computers in order to access to the user account by means of brute force or password reset, along with enforcing up to date devices and applications for enhanced security.
If additional Duo licenses are required, they will be added to this request
Should this computer be protected with Umbrella DNS Security?*
- Yes
- No
- Unsure / would like more info
Umbrella DNS Security is recommended for all notebooks/laptops as it extends the policy, control and auditing of your on-premise firewall or security appliance to devices that are roaming and on networks not under corporate control.
If additional Umbrella licenses are required, they will be added to this request

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